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Welcome to the Nike Store at Chelsea Mega Shop (chelseamegashop.com). These Terms and Conditions govern your use of our website and purchases of our official Chelsea FC merchandise. By accessing our site and making a purchase, you agree to be bound by these terms.
Just as our Chelsea squad plays with passion and integrity, we strive to provide you with an exceptional shopping experience from the pitch to your doorstep.
1. Website Usage and Account Creation
Our website offers official Chelsea FC merchandise including football kits, hoodies, jackets, training gear, and specialized items for men, women, and children.
To place an order, you may need to create an account. You are responsible for:
- Providing accurate and complete registration information
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
2. Products and Services Description
We offer 100% authentic Nike and Chelsea FC products. While we strive to display products as accurately as possible, please note that:
- Colors may appear slightly different due to screen settings
- Product descriptions are provided by manufacturers
- All items are subject to availability
- We reserve the right to limit quantities and discontinue products
For hygiene reasons, certain items cannot be returned including personalized/customized products, intimate apparel, and unsealed training equipment.
3. Ordering and Payment Terms
By placing an order, you are making an offer to purchase which we may accept or decline at our discretion.
We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
You agree to provide current, complete, and accurate purchase information. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.
All prices are in US dollars and do not include applicable taxes or shipping fees unless otherwise stated.
4. Shipping Policy
We ship globally excluding Asia and some remote regions. Please note:
- Orders are processed within 1-2 business days
- Standard shipping ($12.95) via DHL or FedEx: 10-15 business days after dispatch
- Free shipping (orders over $50) via EMS: 15-25 business days after dispatch
- You will receive a tracking number once your order is dispatched
- Delivery times are estimates and not guaranteed
- You are responsible for any customs duties or import taxes
5. Returns and Exchanges
We stand behind our products. If you’re not satisfied, you may return or exchange items within 15 days of receipt, provided:
- Items are in original, unworn, and unwashed condition
- Original packaging and all tags are included
- You have the original receipt or proof of purchase
To initiate a return or exchange:
- Contact our support team at [email protected] within 15 days
- Include your order number and product details
- Wait for instructions and Return Authorization Number
- Securely package the item with original packaging and receipt
- Ship to the address we provide using a trackable service
Please note: You are responsible for return shipping costs. Original shipping fees are non-refundable.
6. Refunds
Approved refunds will be processed within 5-7 business days and credited to your original payment method. The time for the refund to appear depends on your card issuer’s policies.
For exchanges, we cover shipping costs for the replacement item. If exchanging for a higher-value product, you pay the difference; for lower-value items, we refund the difference.
7. Intellectual Property
All content on this website, including logos, designs, text, images, and product designs, are property of Nike Store at Chelsea Mega Shop, Chelsea Football Club, Nike, or their licensors, and are protected by intellectual property laws.
You may not use, reproduce, or distribute any content from this site without prior written permission. Official Chelsea FC merchandise is licensed, and unauthorized commercial use is prohibited.
8. Limitation of Liability
Nike Store at Chelsea Mega Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control.
9. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and truthful information
- Use the site only for lawful purposes
- Not attempt to undermine the security or proper functioning of the website
- Not use our products for any commercial purposes without authorization
- Comply with all applicable laws and regulations
10. Privacy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of Colorado, United States. Any disputes shall be resolved in the courts located in Arvada, Colorado.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 6385 Oak Street, Arvada, CO 80004, United States
We aim to respond to all inquiries within 2 business days.
Thank you for shopping with Nike Store at Chelsea Mega Shop. We’re here to support you through every step of your shopping experience, just as we support our Chelsea squad through every match!
Cheers,
The Nike Store Team at Chelsea Mega Shop
